Shipment options eligible for DOA

The following table shows available shipping options for domestic shipments (ie., within the USA) and which are eligible for free (no stock or handling fees) replacement should the shipment go missing or the stocks arrive dead or unusable. For more information see our Replacement Policy.

 

Domestic customers (within the USA)
Ship methodDOA allowed?
UPS Domestic Overnightyes
FedEx Domestic Overnightyes
Postal Service Priorityno
UPS Groundno
UPS 2nd Day Airno


International customers (outside the USA)
Ship methodDOA allowed?
UPSyes
FedExyes
Postal Serviceno
Postal Service Priority with Trackingno