- Payments made in error will be refunded, but please take care that your payment is intended for the BDSC.
- Payments for stocks that could not be sent will normally be credited to your next order. If you prefer a refund to your original payment instead of a credit just let us know and we will be happy to issue a refund.
- Payments for orders canceled prior to subculture of the stocks ordered will be refunded in full.
- Payments for shipping costs will be refunded for orders canceled after stocks have been subcultured but prior to shipment.
- Payments are not refundable after stocks have been shipped. See our replacement policy for stocks that did not survive shipment.